VoIP Phone Numbers Can Enhance The Image Of Your Business | The Communication Blog

Friday, December 28, 2012

VoIP Phone Numbers Can Enhance The Image Of Your Business

By Bart B. Breunig


One of the available benefits from DID phone numbers is the direct inward dialing service that can help your business functions with smoother operation. It will be possible with this feature for your customers or prospective customers to dial a phone number that is a direct line to the member of your staff that can best serve their needs. This feature is a real time-saver as the caller can dial directly to the party that they want eliminating any need for being placed on hold while their call is being transferred or going through a switchboard operator.

I personally realize that customers appreciate the convenience of directly dialing a member of your staff as I can explain better with my personal opinion of this feature. I have frequently felt while engaging with an employee of a business or customer service type representative that when they say that golden phrase of let me give you my direct phone number, I always feel special, as in I am highly regarded customer of this business that is allowing me the privilege of having more convenient and direct access to this employee.

The advantages associated with DID numbers permit a small business to project a more professional image giving them an edge in keeping up with the competition. We can take a closer look at the advantages in additional detail. If a business has the direct inward call routing feature available they only must maintain the minimum number of telephone lines that average their concurrent usage for their business. Customer calls made for connection to a specific range of telephone numbers can all be assigned to the trunk line that allows all calls to be forwarded to that line through a trunk line that is in place.

The DID numbers, which normally use the last four digits that become the key allows the service to direct the call to the desired telephone extension within the business, without the need for an operator or attendant. This time-saving benefit includes money saving opportunities for the business as they now have the ability to designate multiple extensions on each phone line without the added expense of needing to purchase a separate line for each phone number to help save on business costs. All business are checking for ways to save money and reduce costs whether they are large corporations or small businesses struggling in today's economy.

Even the communications market is competitive and understands how businesses are constantly looking for ways to save money as they attempt to make their businesses operate smoothly and efficiently. VoIP services for communications can offer the latest and greatest features of DID numbers as they work with your high speed Internet services to help your business advance to the next level as you save money.




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