Over Two-Thirds of UK Businesses to Turn to Voip | The Communication Blog

Thursday, December 27, 2012

Over Two-Thirds of UK Businesses to Turn to Voip

By Saul Saresi


Telappliant have concluded - from carrying out an in-depth survey of over 100 UK businesses across all industry sectors - that over two thirds of all UK based businesses will utilise some type of Voip service within the next six months.

Other findings from the survey showed that Voip technology is currently utilised by just 40% of UK businesses, but that a further quarter (25%) planned to make the switch within the next twelve months. It also found that medium sized companies with staff numbers of between one hundred and five hundred had the fastest adoption rate.

It seems that the primary motivating factors in making the switch to Voice Over IP were (unsurprisingly) the savings offered over standard phone systems, along with the unique opportunities for remote working which Voip technology allows.

But it was not all positive news, with still a large majority of businesses - over 40% - believing Voip services to be substantially less reliable and to offer a lower call quality than traditional phone systems. As well as this, one quarter of companies also believed the rollout and maintenance of Voip to be excessively complex.

A slightly alarming statistic maybe - depending on how you look at things - but one that most companies are realising as being inaccurate as they dig a little deeper and discover the performance statistics and reviews of other companies who are reaping the rewards of having made the switch.

But the future of Voip is in no doubt to Tan Askoy - Telapplaint's CEO - who believes that not only should Voip services be fully embraced by both small and medium UK businesses alike, but that the opportunities offered by business mobiles and 3G and 4G technology will offer many more opportunities in the near future.

And just in case you need stats to back up the facts, then consider this: within the next few months, the number of business calls made via traditional phone systems will be surpassed by those made via Voip connection. Once again highlighting the fact that any companies still believing Voice Over IP technology to be unreliable are living in the past.

So if you happen to work for a company that has not yet embraced the benefits of Voip, why not show your boss the latest research and explain how you can save the company money whilst offering increased flexibility and who knows, maybe earn yourself a promotion at the same time.




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