By 2017, the Enterprise Softphone market is predicted to reach a value of over $200 million and account for nearly 3 million units in volume sales. An immense figure indeed, which has been powered and pushed forward solely by the ever growing pervasiveness of Voip networks.
For anyone not in the know, don't let the name confuse you. A 'Softphone' rarely resembles a phone at all, per se, but rather a piece of software/ computer application that enables users to make calls directly from their computer - in effect turning their computer or laptop into a telephone.
And if thats not crazy enough for you then youll be pleased to know that Softphones can come in a variety of different formats from a USB phone - which looks and feels like a real phone but connects to your computer's USB - to a simple microphone and headset arrangement.
But whilst Softphones may not yet be up there with the likes of mobile or desktop phones, there are areas in which they are way ahead of the competition, areas such as the enterprise space.
The highest rates of Softphone adoption currently taking place are in call centres, where the ability to eliminate wired hardware requirements, conserve space, increase mobility and substantially reduce call costs - especially long distance - offer benefits that are impossible to ignore.
Another key factor in the rise of popularity is the rise in the mobile worker population which demands for mobile workers to be able to stay in touch with headquarters whilst out of the office. This has given rise to a new wave of enterprise mobility where organisations can allow their mobile employees to access the companies resources through remote access points via their Softphones.
At the time of writing, the most current findings by the New Market Research Report concerning Enterprise Softphones shows clearly that the USA has (unsurprisingly) the largest regional market but is being closeyl shadowed by the fast-emerging Asia-Pacific market.
But the most important thing with all Voip technology is, and will continue to be, the quality of service given to you by your Voip provider to ensure that you remain connected, protected and backed up against all eventualities all of the time. So when choosing a Voip provider make sure you do your research first.
For anyone not in the know, don't let the name confuse you. A 'Softphone' rarely resembles a phone at all, per se, but rather a piece of software/ computer application that enables users to make calls directly from their computer - in effect turning their computer or laptop into a telephone.
And if thats not crazy enough for you then youll be pleased to know that Softphones can come in a variety of different formats from a USB phone - which looks and feels like a real phone but connects to your computer's USB - to a simple microphone and headset arrangement.
But whilst Softphones may not yet be up there with the likes of mobile or desktop phones, there are areas in which they are way ahead of the competition, areas such as the enterprise space.
The highest rates of Softphone adoption currently taking place are in call centres, where the ability to eliminate wired hardware requirements, conserve space, increase mobility and substantially reduce call costs - especially long distance - offer benefits that are impossible to ignore.
Another key factor in the rise of popularity is the rise in the mobile worker population which demands for mobile workers to be able to stay in touch with headquarters whilst out of the office. This has given rise to a new wave of enterprise mobility where organisations can allow their mobile employees to access the companies resources through remote access points via their Softphones.
At the time of writing, the most current findings by the New Market Research Report concerning Enterprise Softphones shows clearly that the USA has (unsurprisingly) the largest regional market but is being closeyl shadowed by the fast-emerging Asia-Pacific market.
But the most important thing with all Voip technology is, and will continue to be, the quality of service given to you by your Voip provider to ensure that you remain connected, protected and backed up against all eventualities all of the time. So when choosing a Voip provider make sure you do your research first.
About the Author:
Saul Saresi writes regularly about the world of Voip practices and technology business voip More information about Voip can be found on his site Voipdito voip for business
The Communication Blog
No comments:
Post a Comment