What You Can Do About VoIP Starting In The Next 10 Minutes | The Communication Blog

Thursday, January 24, 2013

What You Can Do About VoIP Starting In The Next 10 Minutes

By Dean Vincent


Companies that are well known to being dependent upon their their telephony services within office environments. The level of calls are being made from all over whether through switchboard or direct to that specific person. Furthermore this is a motive to why moving across from an analogue to hosted digital telephony service is ideal.

The calls can get diverted at any time in order to connect to the right person. Often the caller will get options from the number touch tone service. Rather than the old skool approach of telephones connected to the nearest phone socket it's ideal that callers should have the option on extensions they can transfer in process.

Offices that have at least three departments is an encouragement to use a VoIP telephony operation. The total amount of calls made between each extension can be costly. Though a digital hosted phone line this can result in being more cost effective in comparison to analogue.

It is a fact that a majority of companies have saved a high proportion of their phone bills though international and lost distance calls. Two of the largest players on the VoIP market are Cisco systems and Avaya. Another popular choice is Skype not just for their social media side with the facebook integration project, however its innovative as users can create virtual character profiles for social use.

When a group already have VoIP phone setup there is the importance the level of reliability of their digital provider. Of course Internet must be working at the required maximum speed for their connection. Current VoIP have an easy process ahead to migrate to an alternative provider.

Potential users of VoIP will be currently using an analogue phone service and for changeover it depends on the network layout of their office. The architecture of their premises must have network routers situated nearby each machine so Internet can run at an above usual speed especially with WiFi connection. Network ports must also be located in same room this is for installation and testing the phone lines work correctly.

Whether the user is new to using a VoIP line or they are upgrading their service to a different provider it all goes down to the training. Staff being connected to the hosted VoIP line will have their own extension and unique SIP account for call transfers. Field sales managers and those working offsite definately have access to VoIP through a mobile IP phone.

To elaborate on VoIP further it's important to see how your current office architecture suits to working with a hosted telephony service. Also looking at costings of the amounts spent on previous months it makes sense using a cost-effective telecom provider. Besides of telephone costs, VoIP is manageable for maintaining and recording calls giving a professional outlook for those calling your company.




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