Negotiation Skills - A Look At Some Common Ones | The Communication Blog

Monday, June 13, 2011

Negotiation Skills - A Look At Some Common Ones

By Mark Walters


Are you someone who quakes at the thought of having to negotiate? If so, then this is the guide for you. We take you through some basic negotiation skills that everyone should know so you'll always be prepared for any situation. We start with haggling and the need to be aware that quite often when a seller gives you a price for something, they are actually willing to settle for less. You just need to be brave and undercut them to start negotiations.

Mindset is also important as you need to remember there is more than one party involved in any negotiation. As well as getting a good deal for yourself, you need to ensure that the other people also feel as though they are getting a good deal as they will be much more likely to help you in the first place if they think there is something in it for them. Ask yourself why it would be a good option for them as well as thinking about your case.

You also need to have confidence in any negotiation, no matter how hard you find it as if you aren't confident, it will be obvious. This can make people less likely to agree with you as if you come across as shy and timid, it might appear as though you don't really want what you are fighting for and so the person you are negotiating with won't give in. Instead, just smile, be polite and sell your case. Acting confident even if you don't feel it will definitely help.

Being prepared is another important facet of negotiations. You need to know your arguments really well so you will be able to answer any question that comes your way. The skill here is knowing when to deploy your arguments and the best way to put them across to someone. It can help to practice with someone you trust beforehand so you can perfect your speech and be completely sure that you will be able to handle the negotiations when they occur.

Lastly, knowing when to walk away is a very important negotiation skill. You won't always be successful in your negotiations and you need to know when to back down. This will allow you to part on good terms from the person you have been negotiating with and means that you will be in a good position if you ever need to negotiate with them again in the future. Just remember that losses aren't personal and being gracious will serve you well in defeat - there's always next time.




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