Toll-free Numbers: What We Need To Know About Them | The Communication Blog

Thursday, October 11, 2012

Toll-free Numbers: What We Need To Know About Them

By Lori Buenavista


In every company, communication is the primary key. Clients need to contact your company for numerous and distinct reasons such as placing an order or making a complaint. The cost of calling a company can be quite high, and when you consider that you may be put on hold for a longer time, the price can mount up. The answer to the issue is to set up a cheap toll-free phone number for your business which allows callers to contact your business without having to pay for the call themselves.

In this specific current market, you demand an edge to get more out of those slashed advertising budgets. You have to look at your phone number as a marketing and advertising tool; something that is essential to include in your advertising strategy, any tool that may improve response rates to your advertisements, drive interested clients to your products or services, while also integrating them to your lead-tracking as well as management system.

You can easily activate the toll-free or vanity 800 toll-free telephone numbers, without having to make any improvements on your existing telephone system. During the initial process, you will designate which telephone line will receive the call, or you just choose one of your existing phone numbers. Whenever you do not try to advertise on a national level and don't want to receive calls from all over the country, you need to have a regional toll-free service.

There are actually providers who offer toll-free vanity phone numbers on the local or regional basis. All through the set-up process, they will work with you to define the area codes that the advertising and marketing efforts will reach, and you will receive each and every call that dials your toll-free number from within those specific area codes. You won't receive or cover calls who dial your toll-free phone number from outside the defined area codes for one's account. There are numerous advanced routing tools to lead your inbound phone calls to several store areas in any manner you choose. Advanced call routing options will handle your business's needs, no matter how advanced they can be.

You can choose to transfer the calls to the place or area that is closest to the caller, or hold all calls to ring to a single area, or prompt callers to have the message on a selected or specific location. When would you consider using a vanity 800 telephone number? You should always think about incorporating a vanity 800 telephone number in your advertising strategy.




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