How to Choose the Right Voip Service | The Communication Blog

Thursday, October 25, 2012

How to Choose the Right Voip Service

By Saul Saresi


With an ever increasing number of internet service providers on the market, choosing the right provider for your business can be a daunting and potentially expensive task - especially if the wrong decision is made.

The past few years have seen an incredible increase in the number of companies offering internet telephone services, and that trend looks set to continue for the foreseeable future as the quality of Voip system technology available increases ever further.

The main advantage offered by Internet telephony systems (whether Hosted Voip or IP PBX) are the substantially reduced call costs. As well as this, the hugely improved audio quality and flexibility have won over many businesses keen to move away from dying analogue technology.

But with so many service providers offering such a variety of options and services, how do you know which provider is the right choice for you? Many people would simply look to the cheapest monthly costs, but this can be a very costly mistake which will end up costing you much more than a couple of pounds each month.

The ITSPA are the only official trade association, established solely to 'represent service providers and operators involved in the supply of Voip services and systems to residential and business consumers across the UK and European Union.'

The ITSPA presently has in excess of 50 Voip service provider members, although only 18 of these have, as yet, received the ITSPA quality mark. The quality mark is only bestowed on companies who can prove a level of quality and customer service that is without reproach.

The trend of quick-start-up businesses hoping to turn a quick profit by jumping on the coat-tails of the latest craze is certainly nothing new. And yet despite this, the Voip technology market still has much to offer new business as there are still countless thousands of businesses and households not aware - or taking advantage of - this new technology.

So if you are looking for a Voip service provider - as with any other business - it is worth doing your research and not simply looking for the lowest monthly cost. Ensuring that the company you choose has not just a proven track record, but also received ITSPA certification, will guarantee that you are getting the best and most trusted service possible for your money, and leave you free to worry about running your business.




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