Office Phone Line Installations By Type | The Communication Blog

Thursday, October 25, 2012

Office Phone Line Installations By Type

By Tony Dunphy


As a business customer, you know the time is of the essence, but what if you need to install a new phone line? How long will it take for installation? Following is a breakdown of what it will take to have Australian phone lines installed for your business, by type of installation:

ISDN 2 Phone lines

As the most popular of the digital phone line installation methods, IDSN 2 works with so-called "paired channels," meaning that you can install phone lines two at a time. Each installation will take between 10 and 15 business days to complete, and you can also add and you can add Line Hunt or DID options as extras. There's more information on this type of installation, here.

10/20/30 ISDN lines

IDSN 10/20/30 are multichannel phone lines with 10, 20, or 30 lines in each cluster; if you are midsized to large business, this may be a good set up for you, but be prepared to wait a bit; it takes between 20 to 25 business days for installation. More information is available on this type of phone installation and its available features, here.

PSTN phone lines

SMEs use these phone lines, which are standard Australian installation setups. Also called POTs or "Plain Old Telephone Service" lines, you can add Line Hunt capability or ADSL if you wish. You won't have much wait time for installation, as installation happens in between 3 and 10 business days.

Line Hunt installation

When you install Line Hunt capabilities, you can automatically "pass" calls from one phone number to several connected lines. When someone calls your business, it will ring through to each phone individually, one at a time, until it gets picked up. You can add this capability when you first get your phone system installed, or you can add it later if you need to.

PBX Hosted

If you have ADSL installed, you can have PBX hosted lines operational almost instantaneously. It takes a little bit to get equipment, but installation is easy thereafter. You should be up and running in between 3 to 8 business days.

IDSN Multiline

Similar to IDSN 10/20/30, multiline IDSN isn't as complicated. Basic installation starts with just 10 lines, after which you can add single lines instead of groups of 10 lines, as you will with IDSN 10/20/30. It does take a little bit for installation, approximately 20 to 40 working days from time of request.




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