How information overflow is affecting productivity at work places. | The Communication Blog

Monday, May 23, 2011

How information overflow is affecting productivity at work places.

By Amit Sarkar


Reuters Magazine says in an article titled "Information Overload Causes Stress" that the mankind has produced more information than in previous 5000 years.

According to a recent study, "Managing Corporate Communications in the Information Age", the average Fortune 100 worker already is sending and receiving approximately 178 messages and documents each day.

According to a recent study conducted by The Radicati Group, a market research firm. Daily e-mail volume is now over 210 billion a day worldwide and increasing. Is E-mail at risk of killing its own usefulness?

Many studied have shown that people are increasingly getting frustrated with the burden of managing all that e-mail. In extreme cases people people throw up their hands and erase their entire inboxes. Managers admit the distraction makes it near impossible to get work done, which is one of the main reasons for low productivity.

Almost all companies of all sizes are facing this huge challenge and many companies are coming up with both behavioral and technical answers to the e-mail overload issue. One of the easy solutions is to discourage the use of the "reply all" feature, which generates lots of extra mail. Many large companies nowadays are trying to enforce "e-mail-free workplace, which may be theoretically possible but in real life situation it is not practical.

Reducing dependencies on emails and document sharing can be solved technically. There are few companies that are offering Saas (software as service) productivity tools where users use an online message board to upload messages that will be sent as email message to only the people who are required to see the message on their Pcs, laptops, ipad and all mobile devices. The solution is to empower the users to organize and send messages such a way so that they can read or reply only few messages that are relevant to their work for that day. They do not need to dig into old email messages and organize messages as per topics, category. They They can log into their online message dashboard few times a day and reply to messages as per priority and importance. They can set privilege for other users to view the same messages if they want and make comments on the messages (not reply to all) that can only be viewed by people who are within the loop.

The productivity is decreasing due to information overall flow and this is a huge challenge that companies of all sizes are facing. Empower your employees with the right productivity tools that will help them organize their activities from a centralized organizer and respond to only few emails. This tool should also enable them to create to do list, find out who is doing what, share and edit files & documents. The cost of IT is increasing and at the same time the productivity is decreasing due to information over load. The trend is already set to use software as a service that reduces upfront cost.




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