Avaya Phone Systems | The Communication Blog

Sunday, November 28, 2010

Avaya Phone Systems

By John Kirzno


Avaya is an enterprise communications systems provider that deals in unified communications, contact centers, data solutions and related services. It targets leading businesses and organizations around the world. Its products are meant to allow the small and medium companies to enjoy efficient communication capabilities. Their set of phone system products are designed to enhance employee productivity, lower costs and improve customer service. These solutions come in a wide range that aims to satisfy the different needs of most businesses.


Avaya offers a series of products that aim to improve and lower the cost of operations of its users. Among them is the Complete Magix Phone System, which is designed for the Magix telephone. The magix integrated system provides effective communications capabilities through the public branch exchange (PBX). It supports the combination of functions which are found in basic voice to internet access, all from a single platform. This enables it to be highly cost effective and also enables it to be easily installed, serviced and maintained. It is also quite easy to increase the number of users in a network from one platform. This integrated phone system is designed to cater for the rapidly changing needs of small and medium sized companies. It is also scalable, which means it is able to handle up to 80 lines and several extensions which go up to 200.


The Definity BCS which has call coverage features provides several traffic flow paths that ensure all calls are routed and handled by the proper extensions. This ensures that all calls are handled by the designated people, even when they are redirected to sources outside the premise. Thus they can even be routed to cell phones. They also include one touch operation with handsets that enable the user to answer, hang up and even dial without using the handset. This considerably reduces the workload when dealing with a lot of traffic.


The Partner phone system offers a complete business solution for the small business. This complete Avaya system ensures that growing businesses are able to get every call through to the right person in the office. They also ensure that this happens in a quick and professional way. The Partner ACS Release 6.0 system Processor is supposed to improve customer service and boost productivity for the small business. It also helps these businesses in terms of cost cutting. This ACS system includes many inbuilt features that can be easily customized to meet every business' distinctive communications needs.


The IP Office phone system is designed to meet the needs of small and medium sized businesses. This IP Office is the ultimate all in one voice over internet protocol (VOIP) business phone communications answer. It easily satisfies the needs of the customers and the business and is also applicable in large businesses. Avaya has a set of complete products that seek to answer the communication needs of most small and medium sized companies. Their pre-configured set-up products also help to save time and money while deciding what is most suitable for your business. They deal through a dedicated team of distributors who deal in their products.




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