How The Business Phone Solution Has Developed Over Time | The Communication Blog

Monday, March 25, 2013

How The Business Phone Solution Has Developed Over Time

By Trudie W. Weimann


Companies would be very lost without a corporate telecom system. A common thing to see is an office with people on cell phones, phone receivers and using the Internet. It would not be normal to set up an employee desk and not install a line for them to talk on. This is because it is much cheaper to install a system for communication such as this and get increased productivity than to have each of those conversations face to face.

Companies can be said to have grown and developed around the phone. If the phone was removed from a business, there is no doubt that it would have to cease trading almost immediately. They reduce and completely take away the need to travel to other offices for meetings, or fly to other countries to meet with head office. The business telephone solution helps customers to get more done with their day, as it means they can get in touch quickly, and find out what they need to know in an instant. The world has become a hugely more efficient machine because of this device.

Before the switch to digital, the corporate telecom system was bulky and inflexible, offering a set of limited options that were the same to everyone. It cost a lot to use traditional handsets, and these had restricted features. The space for adding on features was limited to the few things that the phone handset could already do. As part of this, the cost started to go up with inflation, offering nothing in the way of positive service changes but inconveniencing the customer more with each year that passed.

Since the turn of the millennium, a lot has changed, with VOIP climbing in popularity. The new system took away the use of old and inflexible landlines, overhead copper wires and stubborn providers. What changed was how the voice information moved from port to port, going over the Internet connection rather than as electrical impulses on a phone wire. These days, the small office phone system is much more open to change, with new additions to service being added all the time. Some companies are paying as little as half as much for this technology as they were for their old systems.

It cannot be denied that the new phone system is a wonderful invention, but some care should be taken in the choosing of the service. Not all providers run a successfully-set up and effective service, so people looking to switch should do so with care and caution. Anyone with some sense can find something right for them, it just requires some careful planning first. There are plenty of guides on how to make this selection online.




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