Iphone Repair | The Communication Blog

Tuesday, January 26, 2010

Iphone Repair

By James Keyes

If you have a broken iPhone and are in need of repairs you only have to look as far as the Internet for a repair service. However when you are doing research for an iPhone repair service there are some things you should look for.

First, be sure you use a service that sounds trustworthy. They should have a good reputation in the business. You need to be able to leave your iPhone with their repair professionals confident that they are the best at what they do. If in doubt try reading their customer reviews, checking them out on eBay Feedback or simple Google them.

Your phone should be covered under a warranty (usually 90 day parts and labor). If you have any issues with a repair within the first 90 days, all you should have to do is contact them. They should guarantee that they will correct the problem in a timely manner. After your warranty period has expired, your iPhone should return to its original Apple Manufacturer's warranty if your coverage is still in effect.

Their repairs should be so meticulous and professional that even Apple's own technicians should be unable to distinguish their work from their own, should you decide to return your phone to Apple. They should also be able to provide a fast turn around time. They should offer free First Class return shipping. You also have the option of being able to upgrade to overnight return shipping, via Fed Ex, for a nominal fee.

You should be able to talk to real people on their customer service number rather than waiting painfully through endless menu options. You should be able to contact them during regular hours Monday through Saturday to ask questions or check the status of your repair. You should not have to wait for a reply via e mail.

They should specialize in iPhones, so you should be able to trust your phone to these iPhone repair professionals. They should have diagnosed and repaired every kind of damage possible to the iPhone, so regardless if you have run it over with a car or dropped it in a toilet, they should be able to diagnose and fix your iPhone at a reasonable cost.

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